Payment
What kind of payment methods do you have?
Hi, we support Credit/Debit Card , PayPal , and Online bank transfer. Usually, customers pay orders with their cards and PayPal.
Notes: accepts Visa, MasterCard, American Express, JBC, DISCOVER.
Are there any additional fee?
Generally, there is no additional fee.
As our prices do not include taxes or duties, it is not 100% sure whether you will be charged for taxes or not.
1. If you were charged and you want the parcel, we suggest you to pay for taxes first, then send us the receipt, we can refund you part of it as compensation.
2. If you don't want this package, you can contact us for more help.
I want to cooperate with you.
Thank you so much for your supporting and loving.
Our colleague will contact you in first time if needed, you will get reply within 48 hours.
Can I use more than one discount?
Sorry, only one coupon code can be applied to an order at one time. But points can be used with coupon at the same time.
Note: For poping up coupon, you need to "Collect" them first, then they will be saved.
What is the coupon code for first order?
Note: The coupon code is only valid within 30 days from the day you registered.
I placed an order, but forgot to use a coupon,can i add it now?
Once an order placed, it could not add any coupon . If the order has not ship out yet, you can cancel it by yourself and get a full refund, then the coupon could be used for new order.
Why isn’t my promo code working?
Hi, It may be caused by the following reasons:
1. The discount is applied to the original price but not sale price on the page.
2. The code has already expired.
3. The purchase amount does not meet the standard of this code.
Can I pay with a gift card?
Hello, we apologize that we don't accept Visa Gift Cards for payment.
We suggest you to try Online bank transfer, PayPal or credit/debit card.
Why do I need to verify my payment on my order?
We apologize for any inconvenience. It is required by your bank, please kindly have a check with them. Also please check your email and reply with the requested documents if necessary.
Thank you for your understanding and cooperation.